Announcement Date: 2026/9/21
Please submit your maintenance request through the Portal Customer Service System and select the correct issue category according to the type of problem:
General Dormitory Maintenance Issues:
Please select “Dormitory Maintenance” as the issue category and provide a detailed description of the problem.
Internet-Related Issues:
Please select “Student Dormitory Network” as the issue category and provide a detailed description of the problem.
After receiving the request, the responsible unit will assign staff to handle the issue.
！Please make sure to select the correct issue category in the Customer Service System！
If the wrong issue category is selected, the request must be reclassified before being forwarded to the responsible unit, which may result in a longer processing time.
When submitting a maintenance request, please double-check the issue category to avoid selecting the wrong one. Thank you for your cooperation!
Student Housing Service Section